Good service is vital to the success of any tourism business, and the first step to improving service quality is to make it a priority. Incorporating service quality into every part of your business – from your overall vision and strategy, to practical aspects like staff training, customer service and workplace systems and procedures – will… Continue reading Service Quality Checklist
Author: bateriasvolta-ve
Nissan Debuts Auto Tech
In late August this year, the Nissan Serena will become the first Japanese car to come with autonomous, self-driving technology. The company says that while this is initially only going to be available on Japanese-market cars, it will be launched on the Nissan Qashqai in 2017. Much like the already-available adaptive cruise control found in… Continue reading Nissan Debuts Auto Tech
Customer Satisfaction
Customer satisfaction often abbreviated as CSAT, more correctly CSat is a term frequently used in marketing. It is a measure of how products and services supplied by a company meet or surpass customer expectation Customer satisfaction is defined as “the number of customers, or percentage of total customers, whose reported experience with a firm, its… Continue reading Customer Satisfaction
Staffing Trends For 2017
The following staffing industry trends stem from the performance, strategies, and expectations of 1,256 agency recruiting professionals throughout 2015. Based on our survey results, firms of all sizes will be lending their focus to three key factors in the coming year. Reliance on repeat customers is becoming a resounding wake-up call for staffing firms. They… Continue reading Staffing Trends For 2017